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 Vent-Free
Gas Log Sets
Troubleshooting Tips
#1 Issue -
Nuisance Shutdown (or difficulty lighting) ODS Pilot
This is common to all vent-free gas log sets, not just
Rasmussen Chillbuster sets.
Testimonials: "Just thought you’d be
interested in knowing that when I had trouble
keeping the pilot light lit on my ChillBuster, I
went straight to your website and found the
solution. I was back in business within 15
minutes. Thanks for keeping us customers
informed." - KW
"Thank you
for the troubleshooting tip on Nuisance
Shutdown ODS Pilot. I scheduled a repairman
in at $99.00 an hour but before he came I
read your website tip and performed the
cleaning myself. Worked fine and I
cancelled the service call. Thanks again."
- MP "Thanks
to your most helpful website, I have my wonderful
Chillbuster back in operation again, and without a
service call. The pilot went out, looked like low gas,
got a shipment, pilot wouldn't light, went to website,
cleaned out everything, and SHAZAM! Pretty fireplace
again. The gas company offered to come out and "service
the unit" (now I know what THAT means) for only $75 flat
fee. HA! Thank you, RIW." -
AD, North Carolina
Symptoms: a)
Unable or difficult to establish the pilot light; or
b) Burner(s) and/or pilot shuts down after a few minutes
of operation.
Probable Cause: The ODS Pilot has two small
holes that draw in air to mix with the gas to create a
stable pilot flame. Unfortunately, over time lint
and dust in the air accumulate inside these holes, which
disrupts the proper operation of the pilot flame.
Action to Take:
1)
Gather tools needed:
a) Vacuum cleaner with brush attachment
b) A can of compressed air with a tube (the type that is
used to clean computer keyboards) or a drinking straw.
2) Vacuum up all lint, dust & debris from logs, grate,
burner(s), burner air intake and air shutter regions (underneath burner, where air
gets drawn in), and pilot area.
View
photo of burners.
3) Using the compressed air or a straw, blow out:
a) Burner ports (where the main flame comes from);
View
photo of burners.
b) Burner air intake and air shutter regions (end of burner(s) where gas and air
mix);
View
photo of burners.
c) Around the valve knob (the one you depress to light
the pilot); and
d) MOST IMPORTANTLY, the air intake holes of the ODS
Pilot Assembly. These small air intake holes
are between 1/16" and 1/8" in diameter and are located
about 2” from the end of the pilot from where the pilot
flame originates. Use the compressed air or
straw to blow out these holes. Repeat a
couple of times.
Please note: on units made before 1998, the top hole is
covered by a thin metal strip.
Slightly
lift the metal strip and point tube or straw directly
into the hole and blow out several times.
Be
careful not to permanently bend this strip when
accessing the hole).
We recommend that
you
perform this type of maintenance annually before the
start of the heating season, more often if the
symptoms reoccur.
In
most cases, replacement of parts is not needed.
However, replacement ODS Pilots for Chillbuster sets may be
purchased online. Please specify the serial number
of your gas log set, as adapter parts may need to be
included for older gas log sets. These ODS Pilots
may not work with other manufacturer's products due to
differences in thread types. |
